Q. How can I buy your product？
A.Hello, please register your new account at first. Choose the item you like, click “add in cart”.Then confirm all the information are correct, such us quantity, color, base size…ect. Press‘Check out’ and fill the card check authorization.Your order will be completed.
Q. How long is the delivery？
A.3-7 days for Taiwan; 7-14 for others regions.
Q. Which carrier that you cooperate with? Can I assign any carrier company that I prefer?
A.We cooperate with Chunhwa Post.You can assign any carrier you want, but the price will slightly different if you choose other carriers.
Q. Is there any discount?
A.Promotion will be launched on unfixed schedule, please follow us on Facebook or Twitter to get instant promotion announcement.
Q. Is there any payment methods？
A.We will offer multiple ways to pay in the future, our online shopping malls are still under constructing, therefore we only accept Visa, Master, JCB and Union Pay online card payment.
Q. Can I be your deal or agent?
A.Welcome to Torchcity sales team ，All of our products have worldwide safety consulting certification and worldwide patents. Such as the USA FCC、UL、Japan PSE、Europe CE、RoHS、Germany TUV …We love to introduce more advance of Torhcity’s products to you. Please don’t hesitate to contact us to get more information.